We are dedicated to serving you and all our clients with our complete and focused attention. Our payment and refund policies are in place to give you the best value, spend more of our time thinking about your dog, and less time doing administration. Thank you for supporting our small and local business!
Payment for all services is due at the time of booking, and is non-refundable. Please check your schedule carefully before committing to a class or private session.
Cancellation Policy for Classes
Payment for classes is non-refundable. By signing up for a multi-week class, you are reserving your spot. Please check your schedule carefully to make sure that you can attend all the classes. We do not offer make-up sessions, but you will receive all the handouts and homework for any class that you need to miss.
Cancellation Policy for Private Sessions
Payments for private sessions are non-refundable. You may cancel 72 hours or more in advance to receive credit, and reschedule your session. This policy applies to individual private sessions, as well as sessions purchased as part of a package. Cancellations within 72 hours will count against the total # of sessions purchased. Cancellations for emergencies will be handled on a case-by-case basis.
Cancellations by Doggy Geeks
If your private session is canceled by us, you are eligible for a refund, or a credit to use for a rescheduled session. We may cancel and reschedule a class if enrollment minimums are not met. You will be given a credit to use for any of our training services.
Doggy Geeks may reschedule a class session or private session due to inclement weather. We will notify you as soon as possible and offer a rescheduled class session or private session.
We are dedicated to keeping your dog safe and comfortable! If your dog is fearful, stressed, or disruptive when attending a group class, we reserve the right to divert you to private training. You will receive a prorated credit to use for private training sessions.
ASSUMPTION OF RISK. The undersigned (“you” or “Participant”) acknowledges that he/she is voluntarily participating in dog training provided by DOGGY GEEKS LLC with knowledge of the potential dangers. Participant represents that he/she is the owner or guardian of the dog(s) identified in this Agreement. You acknowledge that dogs are unpredictable animals with their own will and drives, and therefore, regardless of training, handling, or environmental circumstance, DOGGY GEEKS LLC cannot protect against every potential injury, risk or accident to you, to other persons participating in the training or on the property where the training is taking place, or to dogs. These may include dog attacks, dog bites and the responsive actions and complications that arise from them, and you understand and acknowledge that such risks are inherent and cannot be eliminated. This Agreement is intended to shift the risk of participating in dog training to you. Do not sign it unless you are willing to assume the risk to yourself, your dog, and others accompanying you of your participation in dog training, including the associated risks of bodily injury, death or property damage while participating in the dog training and related activities on the property of DOGGY GEEKS LLC, in your own home, or in a public space.
RELEASE OF LIABILITY. Participant agrees that in consideration for being permitted to participate in dog training provided by DOGGY GEEKS LLC, and/or to use any of DOGGY GEEKS LLC’s facilities in connection with dog training, Participant, for himself/herself, and his/her heirs, next of kin, executors, and personal representatives (collectively, “Releasors”), assumes the entire risk associated with participating such an activity and waives, releases, discharges and covenants not to sue DOGGY GEEKS LLC, its directors, officers, members, managers, employees, agents, sponsors, organizers, volunteers or other representatives, their successors and/or assigns (collectively, “Releasees”), from any and all liability to Releasors for any loss, harm, damage, claim, injury (including death) or accident to the person or property of Participant, Participant’s dog, and any other persons accompanying Participant at the dog training, including any minor children, arising out of or related to participating in dog training or using any facilities or equipment of DOGGY GEEKS LLC, even if caused by any negligent act or omission of Releasees. Nothing herein is intended to release Releasees from any harm, injury, claim or damage caused by intentional, wanton or reckless misconduct.
INDEMNIFICATION. You agree that you are and will be responsible for your conduct and the conduct of your dog and others accompanying you (including minor children) at all times. You agree to indemnify and hold harmless DOGGY GEEKS LLC, its directors, officers, members, managers, employees, agents, sponsors, organizers, volunteers and other representatives (“DOGGY GEEKS LLC Personnel”), from any and all claims of injury (including death), loss, cost, expenses, or damage to persons, dogs, or property caused by the acts or omissions of you, your dog, and any other persons accompanying you, including any minor children, during the course of training or related activities, as well as by the conduct of your dog under your own care as a result of following training instructions.
This provision applies whether the claims are made by you, members of your family, your accompanying guests, DOGGY GEEKS LLC Personnel, or third parties.
USE OF PREMISES: In consideration for being permitted to participate in dog training and related events at 1280 Centaur Village Drive, Unit 9, Lafayette, CO, 80026 (the “Lafayette Premises”), or at 3015 Sterling Circle, Suite 200, Boulder, CO, 80301 (the “Boulder Premises”), you agree that your release and indemnification obligations set forth above will be extended to cover the owner of the Lafayette Premises and the Boulder Premises, and their directors, officers, members, managers, employees, agents (collectively, “Owner Parties”). In addition, the Releasors (as defined above) waive, release and discharge any and all claims for damages for personal injury, death, or property damage, including injuries (including death) to you or your dog(s) or damage to your vehicle which you may incur, against the Owner Parties as a result of any activities while on the Lafayette Premises or Boulder Premises, before arriving on the Lafayette Premises or Boulder Premises, and after departing the Lafayette Premises or Boulder Premises, whether or not as a result of any condition on the Lafayette Premises or Boulder Premises.
You understand that your dog is your responsibility to keep in control at all times, quiet, crated or on lead when not training. You understand that you are responsible for watering, feeding, and picking up after your dog. You have been advised and understand that no vet or doctor will be present on the Lafayette Premises nor Boulder Premises, and time could be of the essence in getting you, others accompanying you, or your dog to a vet or doctor for an injury, illness, or bite and you agree to indemnify and hold harmless the Owner Parties and DOGGY GEEKS LLC Personnel for any first-aid should qualified medical attention not be given timely.
NO GUARANTY OF RESULTS. You recognize that the role you play in your dog’s learning process is integral to achieving desired results. You acknowledge and agree that there is no guaranty that your dog will achieve the desired level of training, despite the best efforts of DOGGY GEEKS LLC. You further understand that the recommendation of any other product or service by DOGGY GEEKS LLC is not a guaranty of satisfaction with that product or service.
PHOTO RELEASE. By signing below, you give DOGGY GEEKS LLC permission to publish in print, electronic, or video format the likeness or image of you and/or your dog. You release all claims against DOGGY GEEKS LLC with respect to privacy rights, publicity rights, copyright ownership and publication, including any claim for compensation related to use of the materials.
SAVINGS CLAUSE. You expressly agree that the foregoing assumption of risk, release, waiver, and indemnity provisions are intended to be as broad and inclusive as permitted by applicable law, and that if any portion thereof is held invalid, you agree that the remaining provisions will continue in full force and effect.
KNOWING AND VOLUNTARY EXECUTION. "By either signing below or by clicking ‘I Agree’, you declare that you are at least 18 years of age and competent to sign this Agreement. For registration and booking of training via website, clicking ‘I Agree’ constitutes as your electronic signature. You acknowledge that you have carefully read this Agreement, understand its contents, and agree to be bound by its terms. You specifically understand that this Agreement includes an assumption of the risk of Doggy Geeks LLC’s negligence and a release of Doggy Geeks LLC’s liability."